Technology Turns Again, But Customer Service Endures Into 2026
By Jay Devers As we say hello to 2026, I’m sure you’ve noticed it too: You can hardly find a conversation about supply chain – or just about any other industry for that matter – without the focus quickly turning to the impact of AI. It’s one of these unprecedented things that we’ve seen before, […]
Call to Action: After-Hours Train Derailment Sets Up Chance to Shine for Bestway Team
The Bestway International team has always understood: There is no telling when they might get called into action, and you’ve got to be ready at all times. That reality manifested on July 24, 2025, when a train carrying hazardous materials derailed in Meeker County, Minnesota – about 25 miles southwest of St. Cloud. As the […]
Team Member Profile: Rick Belk
Coming Full-Circle To Where People Matter Most Coming to work at Bestway International is coming home for Rick Belk – the ideal bow on the package that’s been his career. And as a customer service professional with a specialty in air export, Belk touts the biggest factor that brought him back to the company where […]
Community Focus: Boosting the Literacy KC Coat Drive
The mission of Literacy KC is, and has been for 40 years, to help a wide variety of people master English in order to help complete their educational paths and set them up for good career opportunities. Literacy KC’s recent move to a new headquarters in Kansas City speaks to the organization’s commitment to the […]
